Terms & Conditions
Confirmation & Cancellation:
Our confirmation is your guarantee that we will hold your room. A credit card number is required to secure the reservation. Cancellations are permitted without charge if received by 12 noon, 24 hours prior to arrival. In the event of a late cancellation (within 24 hrs of arrival) or a no show, a charge of the total price of the reservation will apply. Cancellations must be confirmed to the Hotel in writing and will only be confirmed after written acknowledgement by the Hotel to you with a cancellation number. If you are booking 6+ bednights please see terms and conditions under Group Reservations.
For bookings of 6 bednights or more the following deposit and cancellation charges will apply:
6-10 bednights; a 15% non-refundable non-transferable deposit is required at the time of booking. Cancellations are permitted without any further charge if received by 12 noon, 14 days prior to arrival. Cancellations, or amendments which result in cancelled rooms, received less than 14 days prior to arrival will be invoiced for the total amount due.
11-20 bednights; a 25% non-refundable non-transferable deposit is required at the time of booking. Cancellations are permitted without any further charge if received by 12 noon, 30 days prior to arrival. Cancellations, or amendments which result in cancelled rooms, received less than 30 days prior to arrival will be invoiced for the total amount due.
20+ bednights; please contact us at email@example.com
Rooms are guaranteed to be ready by 3pm, however you are welcome to arrive from 12 noon and we can arrange to have your luggage stored.
Check out time is 12 noon. Late checkout may be available upon request, however cannot be guaranteed. A late checkout fee of £40 per hour will apply.
Late night entry:
The Hotel is open from 7.00am to 11.00pm. If you expect to arrive or return later than this, please advise Hotel Reception in advance to arrange entry. When the Hotel is locked for the night you can gain access by contacting the resident Night Porter using the telephone inset at the main Hotel Reception entrance door. After 11pm, when the archway gates from the Main Street are closed, access to the Hotel is via the Dunluce Road entrance.
In consideration of all guests, pets are not permitted in the Hotel. However, guide dogs for the visually impaired are welcome.
There is a NO SMOKING policy throughout the Hotel. Should guests smoke in a bedroom the Hotel will charge for an additional night’s stay (a minimum of £100) as contribution to the cost of out booking new arrivals and/or the cost of fumigating the bedroom.
Children are welcome in our Bar or Restaurant until 9pm each evening. In consideration of other guests, and for their own safety, we kindly request that children remain supervised by an adult at all times.
Health & Safety:
The Bushmills Inn is an historic ‘listed building’, with much of it built long before present day building regulations, so please take extra care and, on arrival, read the important Health and Safety notice in the Hotel’s entrance porch.
Food and Beverages:
As we offer a wide variety of Menus, in our Restaurant and Bar and for Room Service, we kindly ask guests to refrain from bringing food and drink not purchased in the Hotel back to their bedrooms or public areas of the Hotel. Should you need clarification or further information, please contact us at any time.
Modern Slavery Act Statement:
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes The Bushmills Inn’s modern slavery and human trafficking statement for the financial year ending 31st March 2023.
We are committed to monitoring our practices to ensure that slavery and human trafficking are not taking place in any part of our business or in any of our supply chains. Our policy is that we will act ethically and with integrity in all our business relationships and will implement and enforce effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our operation.
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